Website Teardown: Boca Raton Tribune

Four subscription plans, ad blocker popups, and buried navigation—the Boca Raton Tribune has the content but too much friction between reader and subscriber. Here's how to clear the path.

A nurturing-focused teardown of the Boca Raton Tribune‘s digital subscription setup, identifying friction points that hurt list building and paid conversions.


The Big Picture

The Boca Raton Tribune has made the commitment to digital subscriptions, but the current setup is leaving revenue on the table. Too many interruptions compete for attention, too much free content gets given away after registration, and the subscription page creates decision fatigue with unnecessary choices.

The good news: these are all fixable with configuration changes, not major overhauls.


What’s Working

Persistent subscribe button — The subscribe CTA stays visible in the header. This is correct behavior.

Classic news layout — The homepage follows a familiar news pattern with plenty of content visible. Readers know what they’re getting.

Solid mobile foundation — When ads and e-edition widgets aren’t in the way, the responsive design works well.


What Needs Work

1. Ad Experience Is Hurting Conversions

The site runs heavy advertising including takeover ads and popups. While this generates short-term revenue, it chips away at the nurturing experience needed to convert readers into subscribers.

The ad blocker popup is particularly damaging. When detected, readers see a popup on every article asking them to disable their blocker. Over 40% of readers run ad blockers. This popup tells your most engaged readers to go away.

Fix: Remove the ad blocker detection entirely. Don’t antagonize the readers you’re trying to convert.

2. Navigation Buries Content Categories

The main menu prioritizes non-content pages over content discovery. All eight major content categories (Sports, Business, Arts, etc.) are hidden until scrolling down to a secondary menu.

There are two types of readers: scanners who scroll looking for something interesting, and hunters who know what they want. Hunters can’t find your categories from the top of the page.

Fix: Move content categories into the primary navigation. Push non-content links (privacy policy, etc.) to the footer. Add a login link next to the subscribe button.

3. Giving Away Too Much Free Content

The current metering appears to be set at two free articles before registration, then four or five more free articles before the upgrade prompt.

This is far too generous. Analytics typically show readers averaging 1.5-1.7 article views per visit. That means most readers never hit the registration wall at two articles, and almost none see the upgrade message at five or six.

Fix: Move to a 1-in-1 strategy: one free article, then registration required for the second article, then payment required for the third. Start with 1-in-2 if that feels aggressive, then tighten to 1-in-1.

4. Upgrade Message Lacks Benefits Copy

When the upgrade prompt appears, it reads something like “You must upgrade to read the rest of this content.” This is cold and transactional.

It doesn’t mention full archive access, newsletter benefits, exclusive content, or any reason why upgrading is valuable.

Fix: Rewrite the upgrade message to lead with benefits. What does the subscriber actually get? Full archive access? A subscriber-only newsletter? Unlimited articles? Make the value proposition clear.

5. Too Many Subscription Choices

The subscribe page offers four plans: Essential Digital Monthly, Essential Digital Yearly, Digital Plus Monthly, Digital Plus Yearly. The “Plus” plans appear to add the e-edition/flipbook.

This creates decision paralysis. Anyone who has to think hard about which plan to pick is less likely to pick any plan.

Digital subscribers generally don’t care about flipbook e-editions. It’s not a meaningful differentiator. By splitting it into separate tiers, you’re adding cognitive load without adding value.

Fix: Bundle everything into one digital subscription. Offer monthly and annual only — two choices, not four. Use the freed-up real estate on the subscribe page to add a gift subscription option, which should be a target of roughly 20% of digital subscription revenue around the holidays.

6. Popups Interfere with Checkout

Occasionally, popups or slide-ins appear even on the subscribe page itself.

Fix: Ensure the subscribe and checkout pages are completely free of interruptions. When someone is ready to pay, get out of their way.

7. Mobile View Prioritizes Wrong Content

On mobile, the top of the homepage loads with e-edition content before actual articles appear. Most traffic is on mobile. Most mobile readers don’t want a flipbook — they want to read articles.

Additionally, the mobile menu doesn’t surface content categories effectively.

Fix: Remove the e-edition widgets from mobile view. Let the responsive layout serve articles first. Ensure content categories are accessible in the mobile menu.

8. “More Stories” Popup Is Less Effective

A “More Stories” popup appears while reading articles. This is less effective than embedding related articles directly within the content itself.

Fix: Replace the popup with inline related articles (same-category stories inserted within the article body). Plugins exist for this. Inline recommendations keep readers on site better than popups.


Priority Fixes

Do this week:

  • Remove ad blocker detection popup
  • Remove popups from subscribe/checkout pages
  • Tighten metering to 1-in-2 (one free, then register, then one more free, then paywall)

Do this month:

  • Rewrite upgrade message with benefits copy
  • Consolidate subscription plans from four to two
  • Move content categories into main navigation

Do when possible:

  • Optimize mobile view (remove e-edition widgets, add categories to mobile menu)
  • Replace “More Stories” popup with inline related articles
  • Add gift subscription option

The Lesson

Simplify to convert. Every popup, every extra plan choice, every buried navigation link adds friction. Digital subscriptions succeed when you demonstrate value quickly, capture emails early, and make paying easy.

The Boca Raton Tribune has the content. Now it’s about clearing the path between reader and subscriber.

Pete Ericson
Pete Ericson

Revenue nerd helping publishers flourish in the digital age. From New Hampshire's Upper Valley, Pete has helped over 1,000 publishers grow subscription revenue through Leaky Paywall, Flowletter, UniPress, and AI Local Calendar.

Articles: 17

It’s Free. Dive In.

Create a free account (or login) to see what is working for our publishers.

All content copyright ZEEN101, LLC